Important Notice Regarding Text Messaging Data
VictoryLead ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or unrelated purposes. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
Personal Information
- Name
- Email address
- Phone number
- Business information
- Payment information when applicable
- Communication consent records and timestamps
Non-Personal Information
- IP address
- Browser type
- Device information
- Website usage analytics
- Cookies and similar technologies
Customer Communications
- Inquiry records
- Appointment information
- Service requests
- Customer feedback
- Communication history
2. How We Use Your Information
We use collected information to:
- Provide and improve our services
- Schedule and manage appointments
- Process payments and transactions
- Communicate regarding appointments and inquiries
- Improve website functionality
- Prevent fraud and abuse
- Maintain records of consent and communication preferences
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS services, you agree to receive text messages related to:
- Appointment confirmations
- Appointment reminders
- Customer support
- Service updates
- Business communications related to VictoryLead services
Opt-In & Consent
- Messages are sent only after explicit consent
- We maintain records of all opt-in actions
- We comply with TCPA and applicable regulations
Opt-Out Instructions
You may opt out at any time by replying:
STOP
You will receive a confirmation message and no further messages will be sent unless you opt in again.
Help & Support
Message & Data Rates
Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
SMS Data Protection Statement
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- Information may only be shared with service providers required to deliver messaging services or provide customer support.
- Text messaging originator opt-in data and consent information will not be shared with any third parties for marketing purposes.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. Information may be shared only with:
Service Providers
- Payment processors
- CRM providers
- Appointment scheduling platforms
- SMS delivery providers
All service providers are contractually obligated to maintain confidentiality.
Legal Compliance
Information may be disclosed when required by law or valid legal process.
Business Transfers
In the event of a merger, acquisition, or sale, customer information remains protected under this policy.
5. Data Security
We maintain reasonable security measures including:
- Encryption where appropriate
- Access controls
- Secure authentication procedures
- Regular security reviews
- Employee privacy training
While we strive to protect information, no method of transmission is 100% secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic
- Improve user experience
- Remember preferences
- Measure marketing performance
You may disable cookies through your browser settings.
7. Your Rights & Choices
You may:
- Request access to your information
- Request correction of inaccurate information
- Request deletion of information where permitted by law
- Unsubscribe from marketing emails
- Opt out of SMS messages by replying STOP
- Withdraw consent for future communications
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on our website with the revised effective date.
10. Contact Information
By using our website and services, you consent to this Privacy Policy.